Sephani Fashion – Return & Exchange Policy
Thank you for shopping at Sephani Fashion. We want you to be completely satisfied with your purchase.
Return & Exchange Policy for Online Purchases
| Eligibility: | Unworn, unwashed items with original tags attached. |
|---|---|
| Timeframe: | Returns must be made within 7 days of purchase. |
| Documentation: | Include a copy of the invoice and reason for return. |
| Return Method: | Customer to use traceable delivery (courier/registered post) at their own cost. |
| Refund Processing Time: | Within 7 working days after receiving the item. |
| Refund Methods: | Easy Paisa, Online Banking, or Coupon Code (store credit). |
| Delivery Charges: | Non-refundable in any case. |
| Imported Items: | Not eligible for refund but can be exchanged. |
| Pricing Adjustments: | Exchanges made at current (marked-down) pricing if discounted after purchase. |
| Return Address: | To be provided by Sephani Fashion upon request. |
Invalid Reasons for Returns / Exchanges
1. Change of Mind
"The buyer no longer wants the item." All sales are final once an order is submitted. This constitutes a legally binding contract.
2. Authenticity Claims
"The product is not original." Our products are clearly stated to be imported or sourced from Bangladesh, Turkey, Sri Lanka, or Pakistan.
3. Price Matching
"The buyer found the item cheaper elsewhere." Buyers should confirm they wish to proceed before submitting an order.
Need Help?
Email us at
info@Sephani.pkCall us at
0335-232-6666